I2CREDIT Nº 4
Keys to Cards Collections
Delinquency roll rates are among the most closely watched metrics. The percentage of current receivables flowing delinquent, and the subsequent flow of delinquent receivables out of the 1-29 day into the 30-59 day delinquency bucket, speak volumes when assessing present risk exposure. March 2002 roll rates were discouraging, but April results were much better, with gradual improvement continuing in May and June.
Por: Stanley A. Myers - Collections World
U.S. card issuers faced tough challenges in 2001 and the first quarter of 2002. Delinquencies rose sharply during the 4th quarter in 2001, eventually producing some of the highest-ever industry chargeoff rates in March through May 2002.
Delinquency roll rates are among the most closely watched metrics. The percentage of current receivables flowing delinquent, and the subsequent flow of delinquent receivables out of the 1-29 day into the 30-59 day delinquency bucket, speak volumes when assessing present risk exposure. March 2002 roll rates were discouraging, but April results were much better, with gradual improvement continuing in May and June.
Net credit losses peaked in March at 7.0%, but dropped to 6.7% in June. Bankruptcy losses were the key driver when the card industry set record chargeoff rates back in 1997-1998, but this time around contractual chargeoffs, which rose significantly, are the culprit.
Issuers are working delinquent accounts harder than ever thanks to excellent technology and strong credit risk strategies. However, these delinquent accounts are much tougher to cure. Present economic conditions haven’t helped on this front.
There are a variety of reasons for cardholders becoming delinquent. The key is for collectors to ascertain the “why.” That happens only when collectors listen diligently when they speak with delinquent cardholders, who are not all alike. To be successful, the collector must also counsel the debtor and either elicit a payment over the phone or establish a realistic payment schedule. If the collector determines that the cardholder is unlikely to be able to make a payment, there must be alternatives to present. For example:
• Refer the cardholder to consumer credit counseling services, which put clients on a three-to-five-year debt management plan.
• Offer the option of participating in an internal hardship plan, which generally lasts for 12 months.
• Make a settlement offer.
Issuers who are beating industry-average results employ the above strategies intelligently. They have developed systems that allow them to identify the proper strategy to take.
They are calling sooner than ever now and following up very aggressively when promises made are not kept. Intensity levels are up, with issuers queuing accounts and working them during prime collection hours. Technology, especially for predictive dialers, is extremely sophisticated and enables issuers to be very strategic in their approach to contacting delinquent cardholders. Collectors’ screens must be very proactive, allowing collectors to use everything at their disposal to get that overdue payment made. The screens must also be easy to use or risk hampering collector productivity.
In post-chargeoff collections, the trend to working accounts internally or placing them with collections agencies rather than selling them continues. Before selling, performing significant segmentation ensures that accounts with a higher probability of eventually paying are retained or, if sold, priced appropriately.
What does the future hold? The second quarter of 2002 brought much-needed relief, with the percentage of current receivables flowing delinquent dropping sharply – 200 basis points from March to June. Bucket one and two roll rates also improved. Account-per-collector ratios pointed to a greater intensity in working delinquent accounts. Significant investment has been made in credit risk management strategies to manage existing cardholder risk and control the flow of receivables into delinquency. Strategies and tools that have proved very effective are being put to the test in the present economic climate.
Early in 2002, bankruptcy losses (as a percent of outstandings) stabilized at 2% but started to rise gradually and in June reached 2.4%. At press time, the fate of bankruptcy reform legislation was unknown, but if it passes, expect a sharp increase in filings in the following six months – the window for filing under the old law. Contractual losses, at historical highs, hopefully have peaked.
Still, hurdles remain to be cleared, and now more than ever, issuers need to employ best-in-class practices.
Ultimas Notas
I2CREDIT Nº 4
Se suspendieron las ejecuciones hipotecarias hasta el 2003, pero el problema sigue sin resolverse
Cerca de 53.300 inmuebles podrÃan cambiar de manos por un total de $ 906 millones, una vez que se levante la suspensión de las ejecuciones hipotecarias. Otros 188.000 inmuebles, por un valor estimado de $ 4311 millones, están en vÃas de sumarse a los remates tras el inicio de las acciones judiciales. Las cifras corresponden a una proyección que la Asociación de Bancos de la Argentina (ABA) y la Asociación de Bancos Públicos y Privados de la República Argentina (Abappra) entregaron a diputados nacionales.
Por: La Nación
Cerca de medio millón de morosos inmobiliarios en la Provincia de Buenos Aires
El titular de Ingresos Públicos de la Provincia de Buenos Aires, Santiago Montoya, aseguró hoy que en el distrito cerca de medio millón de contribuyentes tienen deudas en el pago de sus impuestos inmobiliarios, por un valor total de unos 900 millones de pesos.
Por: ClarÃn
El Poder adquisitivo del dinero
Además de las distintas monedas de curso legal que hemos ido teniendo en nuestra historia, en la Argentina existen dos monedas de tienen su poder adquisitivo de compra constante, y han sido establecidas por las Normas IRAM 34 516 y 34 554.
Por: IANCA
Un camino para recuperar el crédito
El crecimiento está fuertemente correlacionado con la profundidad de la intermediación financiera entre ahorro e inversión de un paÃs. De la misma forma, el crecimiento está vinculado con el grado de apertura y la estabilidad del paÃs. Por eso, muchos economistas se plantean la disyuntiva entre un desarrollo financiero importante con un tipo de cambio muy estable (en el lÃmite dolarización) o una flotación cambiaria y menor nivel de desarrollo financiero.
Por: Guillermo Mondino (economista del Ieral) - La Nación
Ejecuciones hipotecarias privadas: investigarán el orÃgen de los fondos
Cuatro de cada 10 remates judiciales pendientes de ejecución corresponden a deudas incobrables concertadas por fuera del sistema bancario, con capitales que en un alto porcentaje no fueron declarados al fisco, según estimaciones de entidades consultadas por LA NACION.
Por: La Nación
Notas Destacadas
- 2012
- CREDIT PERFORMANCE Nº 106
- CREDIT PERFORMANCE Nº 105
- CREDIT PERFORMANCE Nº 104
- CREDIT PERFORMANCE Nº 103
- CREDIT PERFORMANCE Nº 102
- 2011
- CREDIT PERFORMANCE Nº 101
- CREDIT PERFORMANCE Nº 100
- CREDIT PERFORMANCE Nº 99
- CREDIT PERFORMANCE Nº 98
- CREDIT PERFORMANCE Nº 97
- CREDIT PERFORMANCE Nº 96
- CREDIT PERFORMANCE Nº 95
- CREDIT PERFORMANCE Nº 94
- CREDIT PERFORMANCE Nº 93
- CREDIT PERFORMANCE Nº 92
- CREDIT PERFORMANCE Nº 91
- 2010
- CREDIT PERFORMANCE Nº 90
- CREDIT PERFORMANCE Nº 89
- CREDIT PERFORMANCE Nº 88
- CREDIT PERFORMANCE Nº 87
- CREDIT PERFORMANCE Nº 86
- CREDIT PERFORMANCE Nº 85
- CREDIT PERFORMANCE Nº 84
- CREDIT PERFORMANCE Nº 83
- CREDIT PERFORMANCE Nº 82
- CREDIT PERFORMANCE Nº 81
- CREDIT PERFORMANCE Nº 80
- 2009
- CREDIT PERFORMANCE Nº 79
- CREDIT PERFORMANCE Nº 78
- CREDIT PERFORMANCE Nº 77
- CREDIT PERFORMANCE Nº 76
- CREDIT PERFORMANCE Nº 75
- CREDIT PERFORMANCE Nº 74
- CREDIT PERFORMANCE Nº 73
- CREDIT PERFORMANCE Nº 72
- CREDIT PERFORMANCE Nº 71
- CREDIT PERFORMANCE Nº 70
- CREDIT PERFORMANCE Nº 69
- CREDIT PERFORMANCE Nº 68
- 2008
- CREDIT PERFORMANCE Nº 67
- CREDIT PERFORMANCE Nº 66
- CREDIT PERFORMANCE Nº 65
- CREDIT PERFORMANCE Nº 64
- CREDIT PERFORMANCE Nº 63
- CREDIT PERFORMANCE Nº 62
- CREDIT PERFORMANCE Nº 61
- CREDIT PERFORMANCE Nº 60
- 2007
- CREDIT PERFORMANCE Nº 59
- CREDIT PERFORMANCE Nº 58
- CREDIT PERFORMANCE Nº 57
- CREDIT PERFORMANCE Nº 56
- CREDIT PERFORMANCE Nº 55
- CREDIT PERFORMANCE Nº 54
- CREDIT PERFORMANCE Nº 53
- 2006
- CREDIT PERFORMANCE Nº 52
- CREDIT PERFORMANCE Nº 51
- CREDIT PERFORMANCE Nº 50
- CREDIT PERFORMANCE Nº 49
- CREDIT PERFORMANCE Nº 48
- CREDIT PERFORMANCE Nº 47
- CREDIT PERFORMANCE Nº 46
- CREDIT PERFORMANCE Nº 45
- CREDIT PERFORMANCE Nº 44
- CREDIT PERFORMANCE Nº 43
- CREDIT PERFORMANCE Nº 42
- CREDIT PERFORMANCE Nº 41
- 2005
- CREDIT PERFORMANCE Nº 40
- CREDIT PERFORMANCE Nº 39
- CREDIT PERFORMANCE Nº 38
- CREDIT PERFORMANCE Nº 37
- CREDIT PERFORMANCE Nº 36
- CREDIT PERFORMANCE Nº 35
- CREDIT PERFORMANCE Nº 34
- CREDIT PERFORMANCE Nº 33
- CREDIT PERFORMANCE Nº 32
- CREDIT PERFORMANCE Nº 31
- CREDIT PERFORMANCE Nº 30
- CREDIT PERFORMANCE Nº 29
- 2004
- CREDIT PERFORMANCE Nº 28
- CREDIT PERFORMANCE Nº 27
- CREDIT PERFORMANCE Nº 26
- CREDIT PERFORMANCE Nº 25
- CREDIT PERFORMANCE Nº 24
- CREDIT PERFORMANCE Nº 23
- CREDIT PERFORMANCE Nº 22
- CREDIT PERFORMANCE Nº 21
- CREDIT PERFORMANCE Nº 20
- CREDIT PERFORMANCE Nº 19
- CREDIT PERFORMANCE Nº 18
- CREDIT PERFORMANCE Nº 17
- 2003
- CREDIT PERFORMANCE Nº 16
- CREDIT PERFORMANCE Nº 15
- CREDIT PERFORMANCE Nº 14
- CREDIT PERFORMANCE Nº 13
- CREDIT PERFORMANCE Nº 12
- CREDIT PERFORMANCE Nº 11
- CREDIT PERFORMANCE Nº 10
- CREDIT PERFORMANCE Nº 9
- CREDIT PERFORMANCE Nº 8
- CREDIT PERFORMANCE Nº 7
- CREDIT PERFORMANCE Nº 6
- 2002
- CREDIT PERFORMANCE Nº 5
- CREDIT PERFORMANCE Nº 4
- CREDIT PERFORMANCE Nº 3
- CREDIT PERFORMANCE Nº 2
- CREDIT PERFORMANCE Nº 1
Ultima Revista
Noviembre 2011
Julio 2011
Ediciones Anteriores
RegÃstrese
Anuncie en la revista
Si desea anunciar en nuestra revista, contactese con:Rodrigo Rotunno
rodrigo.rotunno@cmspeople.com
+ 54 (11) 4313 4000
